Powell Furniture Pennfield Butcher Block Black Kitchen Island

Powell Furniture Pennfield Butcher Block Black Kitchen IslandI have had the island for a year. It changed the whole dynamic of my kitchen. We hang out there a lot more and overall made the kitchen a more functional work and play space. This is a beautiful piece of furniture that will enhance the look of your kitchen but more importantly your everyday family interactions. I got 2 stools to go along with it so we often hang out at the island.

We purchased this for our kitchen 3 weeks ago. It came in a timely manner and the delivery guys were very nice. It is pretty, sturdy and as described. The only problem is that it appears that it was dropped during shipping. A drawer is broken, a trim piece is broken, one drawer won't open and they whole right side is out of kilter. We have sent in a complaint/report but still have not heard a single thing back. You would think that if you paid over a $1000 for something that you would get it in one piece and not have to consider doing all sorts of repair work to it. I want to love it, but I'm frustrated at the lack of response from Amazon.

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I wanted this kitchen island for quite awhile prior to purchasing. I did research and looked at hundreds of islands. Seeing it my kitchen and using it for the last two months has solidified to me that I made the perfect choice. The island is beautiful, useful, good size, and quality. The price was incredible for such a sturdy piece of furniture.

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I ordered this island thinking it would come to my home when the delivery date was set. I have yet to receive it. I've never written a negative review in my life but I have three issues with this whole process. You have to deal with three different companys. The manufacturer (Cymax), Manna (Freight company), and Retail Express Delivery (Delivery Company).

1. Retail Express Delivery: Customer Service is not very friendly or helpful. I called to let them know that I have yet to receive the island and they told me I didnt know what I was talking about. That they never called me. Even though my phone record shows multiple phone calls from them. They were extremely rude and hostile. I have seen negative reviews for this delivery company about their bad attitudes as well as their bad deliveries.

2. Manna Freight Company: unresponsive and misleading. They made promises that were not theirs to make. I was given 3 different delivery dates and many promises. I am like most Americans and work for a living. I cannot wait around constantly for a delivery to be sent to my home. I commute an hour each way and it is unacceptable that I would be told all sorts of times by 2 different delivery companies.

3. Cymax: Either Manna lied and had my item but never sent it to Retail Express Delivery or Cymax lied and never delivered it to Manna which delayed my item. The main responsibility of the manufacturer is to ship it to the Delivery company(ies) to send to me on time.

All in all I would not recommend this item UNLESS you have time to kill and dont mind waiting for your item which I am still doing. I'm shocked Amazon would do business with this company. This makes me upset because I have a memorial for a close family member who passed away and this is the last piece we're waiting for in our kitchen. Everyone is supposed to be coming to my house afterwards. I guess that will change.

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I responded to someone elses inquiry response to a prior review and figured I would add my own.

I ended up purchasing this island through wayfair during a sale comparable to this vendors current price of below $1k.

It took over a month for it to arrive, they do tell you approx 4 weeks for the delivery. Mine got routed across country and then back somehow when it drop shipped from Powell. I paid the extra $99 for the delivery team to actually bring it in the house and remove the packaging and am glad I did. It weighs almost 300 pounds and finding people to bring it in off the carport would have been a pain.

OK.. so how much assembly, very limited. When you open the box, do so on one of the narrow ends.. the shelves and granite insert are packaged in individual boxes underneath it.

The doors are pre hung. The knobs are installed in reverse. So the screw is on the outside of the drawer/knob on inside to keep the sides from bumping out in packaging.. you simply unscrew and reverse it.

Like many shelving units, there are multiple heights you can install the shelves at.. so inside the cabinet and in the open nook, you determine where to put your shelves by putting in the pegs and laying in the shelf. There are screws you can secure them with, but I did not find that necessary.

In the open center, I have my kitchenaid tilt head mixer. The mixer is too tall to allow for a shelf to go in there along with it. In the side cabinets I have my blender and food processor (KA as well). I hope this gives you an idea.

But that is your only assembly, get it in the house.. be careful of items packaged in the bottom. Reverse the knobs, install the shelves. The rest is all assembled.

I added a picture of it in my kitchen for you.. the picture with the small flower arrangement on top.

I give it 4 stars instead of 5 simply because I've only had it a month now. I have read a few other reviewers had issues with the counter top getting a split in it but one repaired it with wood putty and had no further issues. So, I'm keeping an eye out for that and will get some putty if I see one start.

It is beautiful in the kitchen and am so glad I bit the bullet and purchased it.

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