Fortunately for me, Amazon.com has a fantastic customer service department, and although the thirty day retun limit had expired, they allowed me to return the knives for a store credit. I've subsequently purchased some Wusthof Classics. I know for certain that they are the real deal and won't be cheap and nasty like the Henckels Internationals proved to be.Horrible product. You can tell these are made in China from inferior "stainless" steel. I put the word stainless in quotations because after about 1.5 months of light use, two of the knives started to develop rust spots. I had read a review from another individual who had the same problem but thought he must be an anomaly as a name brand like Henckels wouldnt put their name on such a low quality product. However, this is not the case and this knife set is in fact garbage.
The worst part wasnt even the fact that it rusted. The worst part is Henckels customer service. After emailing them my issue, nobody got back to me for 3 days. When someone finally contacted me, i sent them pictures of the damage. Nobody emailed me with a resolution and I had to follow up. What kind of customer service is that where the person complaining has to follow up?!?! After I followed up, their response was a generic copy and paste answer saying I should wash the knives with baking soda. Im no chemistry expert but I dont want my food touched with rusted knives (the rust didnt go away after washing with baking soda).
Would give this product zero stars if Amazon allowed me to. Complete waste of money. Should have just added some more money and gotten Wusthof knives which are made in Germany and would probably never rust
Buy J.A. Henckels International Forged Premio 7-Piece Block Set Now
I haven't used branded kitchen knives in the past and this is my first experience with these. Ooh man... these are very sharp when compared to the economic value knives I used so far. Found wusthof has great reviews and when I was waiting for a wusthof deal, I got these Henkel's forged priemo for reasonably good deal (at least for forged knives). I liked these knives but I think that we have to sharpen them often to keep them in good shape. Its been only 2 weeks since i bought these, no rust... so far so good. so i gave this 5 stars because i got these for little less then 50 bucks, otherwise i would have given 4 stars. If I don't like these knives in the near future, i would like to try wusthof or willing J.A. henkels(made in Germany)Read Best Reviews of J.A. Henckels International Forged Premio 7-Piece Block Set Here
After much consideration...like a year of consideration :) I decided these were the knives for me. They certainly meet my expectations which were a little on the high side.Want J.A. Henckels International Forged Premio 7-Piece Block Set Discount?
Bought this set and rusted within the first week of use. Henckel customer service does not allow calls only voice recordings. A true disappointment!
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