Good4U 10 Tray Dehydrator with 40 Hour Digital Timer - Black

I did not order this product via Amazon but through another source. Because I was new to dehydrators I was not certain how much time it took for things to dry. I did a lot of research: read a lot and spoke to a lot of people who worked regularly w/ dehydrators. I figured there was a learning curve and I used the machine for a number of months, rarely getting the results I expected. I finally realized the motor/heat gauge on my dehydrator was malfunctioning and sent it back. I was sent another one and it arrived with the temp control knob broken off and no way to fix it. The knob had been attached with a incorrect component that was too short to fit from the knob into the dehydrator. (Also, the shelves had not been packed "evenly" and it was amazing they hadn't broken.) The next dehydrator I received was packed well, but there was one small screw and washer inside the machine, floating around, not attached to anything, and it was unclear where exactly it came from. I began using the dehydrator anyway, it seemed to work the first two days, but then it developed a rattle and the temp gauge again seems to be wrong. 105 degrees is very cool air. I do need to say I haven't put a thermometer inside to check.

I feel like I bought a loser. I don't know who is assembling these simple machines, but it does not seem as if they are trained well. I can not vouch for the temp control. Simple crackers take beyond 40 hours to dry. I would go with a different brand if I did this again.

I actually own 6 of these units (I dry fruits and vegetables for farmer's markets). Needless to say, owning 6 of them...these machines are marvelous. I have never had one go out on me (and in all reality, the construction of these is pretty simple...heating element, a fan, racks, and a timer). The space in the racks is perfect. The units run out quietly. I am a 100% believer in the STX Dehydra and would recommend them to any person looking to acquire a reliable and affordable entry-level dehydrator.

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Be warned with 12 sq ft of drying space this is a sizeable counter top addition, I dislike that you cannot just turn it on and let it run, you have to set the timer for it to start running, but that is a nice safety feature (I can be forgetful)

I have finally given it a break since I got it set up, and I have made some grawnola, bananas, apples, flax crackers, and a few other dried veggies for snacks and it has done an amazing job.

I am sure someone will get one with a bad motor, or danaged tray at some point and give it bad reviews, but I personally enjoy it and think it was a wise investment.

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I love the functionality of this unit but I have had it for about 4 years and every year something else stops working. Now they have been good thus far about reparing this unit for the three times I have already had to send it back but this time I am just done. Good4U customer service is FAR from service. I actually had an employee practically yelling at me on the phone and told me the phones were for vendors and customers needed to send emails. REALLY???? Well as my unit no longer powers on (the same issue I had just about one year ago) it unfortunately is going to end up in a land fill unless I cand find someone local to look at it. After paying shipping three times already Im not sure how much more Im willing to put into this unit.

I have an email I received from Customer service that I will update with a few of the tidbits from it later.

I would just caution to be aware.

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I've used this product ALOT. I have made my own beef jerky and dried fruits. I have probably saved the amount of money I spent on the Dehydrator with as much jerky as I have made. It works well and I put the trays in the dish washer. Overall great product.

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